Frequently asked questions (FAQ)


Your WhiteWall Account
How much does a WhiteWall account cost?

WhiteWall accounts are free.

How can I create a WhiteWall account?

Register under My WhiteWall and within a few minutes, you will receive an e-mail from us containing a confirmation link to complete your registration.

What if I don’t receive the confirmation e-mail?

If you can’t find the e-mail with the confirmation link in your inbox, please have a look in your junk mail folder. If you can’t find the e-mail there either, then please contact our customer service: Contact

Which basic information is important?

You can manage your information under the menu item My Data. Please enter an invoice address here and, if different, a delivery address. Want to change the delivery address after you have placed an order? Then please click here: Can I change the details of my order once it has been placed?
If you are offering your works for sale on the WhiteWall Art Market, please enter your commission information and bank details.